Citizens Advice Calderdale collect and use your personal information to help solve your problems, improve our services and tackle wider issues in society that affect people’s lives.
We only ask for the information we need. We always let you decide what you’re comfortable telling us, explain why we need it and treat it as confidential.
When we record and use your personal information we:
•only access it when we have a good reason
•only share what is necessary and relevant
•don’t sell it to anyone
We handle and store your personal information in line with the law.
Permissions relating to your e-mail contact
To help with your enquiry we may need to record details of your case and to do that we have to ask for permission to record and use your personal information. All the advice we give you is entirely confidential and we will not pass any information about you to anyone else without your permission.
Completing this form is taken as an agreement to Citizens Advice Calderdale recording information in this way. If you do not wish your information to be recorded then please request this in the e-mail.
We have a complaints procedure and if you would like more information about this then please advise us via this form or contact us on 0300 330 9048.
You can contact our Telephone Advice Line on 0300 330 9048 or you can use this email to get advice or to make contact.