Energy advice

It’s that time of year again when the weather gets cold and we turn up the heating.

Citizens Advice Calderdale is working closely with the Affordable Warmth Team at Calderdale Council to help Calderdale residents keep warmer this winter.

The Council is committed to helping lower-income households make their homes healthier, warmer and cheaper to heat. Look at Bertie’s Top 10 tips for a warmer healthier home. Each tip is linked to information about a range of grants depending on circumstances.

Citizens Advice Calderdale’s Energy Champions are out and about visiting local groups and explaining about energy switching and Smart Meters. We are independent and impartial and answer all questions honestly.

Top three tips from our Energy Champion:

  1. Check if you’re eligible for a Warm Home Discount. This is a government scheme aimed at tackling fuel poverty. If you are on a low income or in receipt of pension credit you may be eligible for £140 discount off your electricity bill.
  2. Check your annual bill. Your energy supplier is legally bound to inform you if they have a cheaper tariff that would be suitable. They put this information in a box somewhere on your bill but they are not obliged to put you on any lower tariff unless you ask them. If there is a cheaper tariff give them a call and they will swap your over.
  3. If you have a physical or mental health condition, have young children or believe that you are vulnerable then ask your supplier to add your name to their Priority Services Register.

To get a visit to your group from our Energy Champion use the contact form.