Our locally based Telephone Advice Line is delivered by a team of volunteers and paid staff with many years experience in dealing with clients’ problems.
The majority of our clients now use the Telephone Advice Line as their first point of contact either getting full advice immediately or receiving appointments for specialist advice.
We have projects assisting the residents of Calderdale funded by Community Foundation for Calderdale, Todmorden War Memorial Trust and Calderdale Council.
We have a specialist team who offer advice on a range of debt related issues including client liability, priority and non-priority arrears and Insolvency options.
We can advise or refer for Income Maximisation and Budgeting support. We also have an approved intermediary for Debt Relief Orders.
We have over 30 volunteers who help with a wide range of tasks. These include giving advice through the Telephone Advice Line and back office administrative support. Volunteering with Citizens Advice gives you all the benefits of being part of a large, well respected organisation whilst also retaining the support and friendliness of a locally based charity.
Time given by our dedicated volunteers is invaluable to our organisation allowing us to reach out to more residents of Calderdale.
For more information on joining our team of volunteers call on 01422 351 111.